Strategic Client Growth & Relationship Manager

SoftwareOne; Singapore; Sur place; SGD 60 000 - 100 000; Plein temps

Résumé du poste

SoftwareOne is seeking a Client Manager in Singapore to build strategic relationships with customers and drive exceptional value across the lifecycle. You will blend account management, sales, and customer engagement to grow revenue, increase loyalty, and identify expansion opportunities.

The role requires strong communication with IT and C-level stakeholders and a passion for delivering top-tier service within a dynamic tech solutions environment. Join a global team and shape client outcomes.

Qualifications

• Graduate degree in Business Management or Computer Science (Class of 2024/2025)
• Strong passion for a career in sales
• Fluent in English verbal and written

Responsabilités

• Be the primary point of contact and build and maintain long-term relationships with customers
• Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence
• Play a pivotal role in team strengthening, nurturing internal relationships to ensure seamless collaboration and effective sales strategy execution
• Develop a trusted advisor relationship with customer stakeholders and executive sponsors
• Take ownership on the customer experience
• Understand customer needs and business objectives and offer the right solutions to customers
• Ensure the timely and successful delivery of our solutions
• Keep customers satisfied by delivering exceptional service on a day-to-day basis
• Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on Account growth, Profitability, Customer retention, Customer satisfaction
• Lead, moderate and orchestrate all activities on accounts.
• Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers
• Track and forecast of defined account metrics, KPIs and financials
• Demonstrate proficiency in engaging stakeholders from IT to C-level, articulating the business value of offerings, while also presenting SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services

Connaissances

sales

English fluency

Formation

Graduate degree in Business Management or Computer Science

Description du poste

SoftwareOne is seeking a Client Manager in Singapore to build strategic relationships with customers and drive exceptional value across the lifecycle. You will blend account management, sales, and customer engagement to grow revenue, increase loyalty, and identify expansion opportunities.

The role requires strong communication with IT and C-level stakeholders and a passion for delivering top-tier service within a dynamic tech solutions environment. Join a global team and shape client outcomes.