Strategic Tech Account Manager

SoftwareONE Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

SoftwareOne is seeking a Client Manager to build trusted relationships with assigned customers in Singapore, delivering value from our software and cloud solutions. You will develop account strategies, align objectives with software offerings, and drive customer outcomes across teams.

Join a collaborative sales organization and help retain and grow accounts by identifying opportunities, managing forecasts, and providing exceptional customer experiences across the journey.

Qualifications

• Experience in account management, business development, or consultative sales within technology, software, cloud, or services.
• Demonstrated ability to build, manage, and grow relationships with mid-sized or enterprise customers.
• Confident in engaging stakeholders at different levels, including senior executives, and communicating business value of technology solutions.

Responsibilities

• Serve as the primary point of contact for assigned customers, building trusted relationships with IT teams to senior executives.
• Develop and execute account strategies focused on customer satisfaction, retention, profitable growth, and new opportunities.
• Understand customers’ objectives and technology priorities, positioning SoftwareOne solutions accordingly.
• Identify opportunities to grow existing accounts and acquire new customers through consultative, cross-selling, and value-based sales.
• Collaborate with internal teams to coordinate account activities and support delivery of customer solutions.
• Maintain accurate account information, opportunities, forecasts, KPIs, and financial data in sales platforms.

Skills

Account management

Business development

Consultative sales

Stakeholder management

Communication

Job description

SoftwareOne is seeking a Client Manager to build trusted relationships with assigned customers in Singapore, delivering value from our software and cloud solutions. You will develop account strategies, align objectives with software offerings, and drive customer outcomes across teams.

Join a collaborative sales organization and help retain and grow accounts by identifying opportunities, managing forecasts, and providing exceptional customer experiences across the journey.