Strategic Account Lead — Growth & Solutions

EUROFINS MECHEM PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Eurofins Mechem SG in Singapore is seeking a Senior Account Relationship Executive responsible for managing key client accounts, delivering high-quality service and technical solutions, and driving revenue growth through strategic relationship management and account oversight.

You will coordinate with internal teams for SOP compliance, translate testing capabilities into insights, lead client visits and audits, and mentor junior staff while expanding opportunities through upselling and new

Qualifications

• Bachelor's degree in a relevant field; candidates with related experience considered.
• 2-7 years in account management or sales, preferably in lab/testing services.
• Senior level candidates may be considered for a more senior role.
• Strong knowledge of laboratory testing processes and scientific methodologies is a plus.
• Self-motivated, proactive, results-driven with independent work style.

Responsibilities

• Act as the primary contact for major clients and build long-term relationships.
• Understand client needs to deliver tailored laboratory solutions.
• Provide guidance on Eurofins Mechem SG capabilities and services.
• Review accounts, identify improvement opportunities, and lead quality initiatives.
• Prepare for and host client visits, audits, and presentations.
• Ensure high client satisfaction and engagement.
• Identify upsell and cross-sell opportunities and support revenue targets.
• Coordinate with internal teams to deliver services per SOPs and regulatory guidelines.
• Translate testing capabilities into actionable client insights.
• Monitor sample collection, processing, and report delivery for accuracy.

Skills

Relationship building

Communication

Negotiation

Strategic thinking

Client needs assessment

Data analysis

Education

Bachelor's degree in Chemistry, Microbiology, Life Sciences, Business, or related field

Diploma with relevant work experience considered

Tools

CRM software

eLIMS

ComLims

MS Office

Job description

Eurofins Mechem SG in Singapore is seeking a Senior Account Relationship Executive responsible for managing key client accounts, delivering high-quality service and technical solutions, and driving revenue growth through strategic relationship management and account oversight.

You will coordinate with internal teams for SOP compliance, translate testing capabilities into insights, lead client visits and audits, and mentor junior staff while expanding opportunities through upselling and new