Strategic Account Growth Lead | AI-Driven Insights

Wipro; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Wipro in Singapore seeks an Account Executive to manage and grow a portfolio of accounts, driving revenue, profitability, customer satisfaction, and delivery excellence. You will build trusted client relationships, develop strategic account plans, and leverage AI-driven insights to identify whitespace, forecast growth, and mitigate risks, while coordinating with delivery teams to ensure outcomes.

As a trusted advisor, you’ll lead cross-functional collaboration, manage renewals, and champion

Responsibilities

• Develop and strengthen executive-level relationships with clients, partners, and key stakeholders.
• Drive profitable growth through account expansion, cross-selling, upselling, and new opportunities.
• Create and execute strategic account plans aligned with client objectives.
• Act as a trusted advisor and champion customer success.
• Leverage AI-driven insights to synthesize account history, whitespace opportunities, buying signals, and market trends to prioritize growth opportunities.
• Utilize AI-assisted account planning for account reviews, QBRs, renewals, and growth strategies.
• Own revenue, bookings, margin, and profitability, of assigned accounts.
• Drive forecasting, pipeline management, governance, and business planning.
• Use AI-enabled analytics to improve forecast accuracy, growth planning, and decision-making.
• Partner with delivery and functional teams to ensure successful execution and achievement of customer outcomes.
• Maintain oversight on operational excellence, quality, compliance, and risk management.
• Partner with delivery team counterparts to highlight/ manage customer escalations and delivery risks.
• Leverage AI-generated insights to identify renewal, retention, and churn risks, while recommending next-best cross-sell and upsell opportunities.

Job description

Wipro in Singapore seeks an Account Executive to manage and grow a portfolio of accounts, driving revenue, profitability, customer satisfaction, and delivery excellence. You will build trusted client relationships, develop strategic account plans, and leverage AI-driven insights to identify whitespace, forecast growth, and mitigate risks, while coordinating with delivery teams to ensure outcomes.

As a trusted advisor, you’ll lead cross-functional collaboration, manage renewals, and champion