Store Supervisor

Benjamin Barker Aust Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Benjamin Barker Aust Pte Ltd is seeking a Retail Supervisor in Singapore. You will be the customer service specialist of the store, listening to customer needs, answering questions about products and services, finding products that meet their needs, and delivering in-depth product information to help achieve sales.

You will engage in innovation and productivity initiatives for the store to drive a seamless customer experience across channels and manage order fulfilment in store.

Qualifications

• Customer service focus and ability to listen to customer needs.
• Ability to explain products and services and drive sales.

Responsibilities

• Serve as the first point of contact in store and provide excellent customer service.
• Listen to customers, answer questions about products and services, and help find products that meet needs.
• Strive to achieve sales targets while delivering service and operations excellence.

Skills

Customer service

Sales

Job description

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.