Store Supervisor

BENJAMIN BARKER AUST PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A retail company in Singapore is seeking a Retail Supervisor to enhance customer service and drive sales. The ideal candidate will ensure exceptional customer experiences, engage in productivity initiatives, and serve as a brand ambassador in a fast-paced environment. Strong communication and team skills are essential for this role. The position offers an opportunity to contribute to a diverse retail setting where customer-centricity is key.

Qualifications

• Customer service specialist focused on exceeding customer expectations.
• Able to provide in-depth product information to customers.
• Strong communication skills and team-oriented.

Responsibilities

• Engage in innovation and productivity initiatives in the store.
• Drive seamless customer experience across channels.
• Serve as the first point-of-contact and brand ambassador.

Job description

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.