Store Supervisor

Cheers Holdings (2004) Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Cheers Holdings (2004) Pte Ltd in Singapore is seeking a capable Store Supervisor to lead daily store operations and coach the team to deliver excellent customer service. You will oversee shipments, uphold health and safety standards, and help implement sales initiatives to drive revenue.

Ideal candidates demonstrate leadership, strong communication, and the ability to multi-task in a fast-paced retail environment, while continuously improving store performance and customer satisfaction.

Qualifications

• Competency in computer skills.
• Willingness to learn.
• Ability to multitask and prioritize.
• Leadership and team management.
• Good communication skills.

Responsibilities

• Train and mentor store employees on sales techniques, customer service, and company policies.
• Collaborate with colleagues to ensure smooth store operation.
• Ensure compliance with health and safety regulations and company standards.
• Handle customer inquiries, complaints, and escalations professionally.
• Oversee daily operations and assist with shipments and stocking of merchandise.
• Assist in creating and implementing sales strategies to meet targets and drive revenue.
• Collaborate with management to implement improvements and initiatives for store growth.
• Perform other duties as assigned by store management.

Skills

Leadership and Team Management

Customer Service

Good Communication Skills

Willingness to Learn

Multitasking and Prioritization

Computer Skills

Job description

Job Description

1. Train and mentor store employees on sales techniques, customer service, and company policies. Collaborate with colleagues to ensure a smooth and efficient store operation.

2. Ensure compliance with health and safety regulations and company standards.

3. Handle customer inquiries, complaints, and escalations in a professional manner.

4. Oversee daily operations to ensure smooth functioning of the store. Handle incoming shipments and assist in unloading and storing merchandise.

5. Assist in creating and implementing sales strategies to meet targets and drive revenue.

6. Collaborate with management to implement improvements and initiatives for store growth.

7. Perform any other duties assigned by store management as needed.

Job Requirements

• Competency in Computer Skills
• Willingness to learn
• Ability to multitask and prioritize
• Leadership and Team Management
• Good communication skills

Skills

Customer ServiceFrontlineChallengingRetail