Retail Sales Associate

Benjamin Barker Aust Pte Ltd; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Benjamin Barker Aust Pte Ltd is seeking a Retail Fashion Advisor to be the first point of contact in-store, delivering exceptional service, listening to customer needs, and guiding them to products that fit.

You will handle product information, assist with order fulfilment, and collaborate with the team to ensure a seamless, fast-paced shopping experience across channels.

Qualifications

• Excellent customer service orientation.
• Strong communication and listening skills.
• Results-oriented with ability to meet sales goals.

Responsibilities

• Exceed customer expectations by listening to needs and answering questions about products and services.
• Assist customers in finding items that meet their needs and provide in-depth product information.
• Deliver seamless service and operations excellence across channels and handle in-store order fulfilment.

Skills

Customer service

Communication

Sales

Job description

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.