Retail Supervisor

OG PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

5-day work week

Medical and Dental benefits

13th month bonus

Employee discounts

Job summary

OG PRIVATE LIMITED is seeking a hands-on Retail Store Supervisor to lead daily sales floor activities, train team members, and ensure smooth store operations. You will oversee merchandising, stock handling, and administrative tasks to meet targets.

The role requires a minimum of 2 years in retail with flexibility to work weekends and holidays. You will contribute to creating a welcoming shopping environment and support the team to achieve sales goals.

Qualifications

• Minimum 2 years of retail experience.
• Supervisory experience is a plus.
• Flexible hours including weekends and public holidays.

Responsibilities

• Supervise and guide sales staff on daily tasks.
• Provide friendly and effective customer service and resolve queries.

Skills

People management

Customer service

Training

Stock management

Job description

Job Description:

Team Supervision

• Guide and supervise sales staff during daily work.
• Train new employees and support team members when needed.
• Plan staff roster and arrange staff duties to ensure enough coverage on the shop floor.

Customer Service

• Provide friendly and helpful service to customers.
• Handle customer questions, feedback, or complaints.
• Assist to resolve cashiering issues and ensure smooth checkout flow.

Store Operations

• Make sure the store is clean, organised, and presentable.
• Support the team to achieve sales targets.

Merchandising

• Assist with promotional or seasonal setup.

Stock Handling

• Work with the stockroom to manage inventory and replenishment.
• Help with receiving, packing, sorting, and arranging stock when required.
• Assist in stock checks and report any differences.

Administrative Support

• Follow company procedures and safety rules.
• Perform other duties assigned by management.

Requirements

• At least 2 years retail experience required; supervisory experience is a plus.
• Willing to be hands-on with both sales floor and operations tasks.
• Ability to work flexible hours, including weekends, and holidays.

Perks and benefits

• 5-day work week on a rotating roster, including weekends and public holidays
• Medical and Dental benefits
• Annual Wage Supplement (13 month bonus)
• Employee Discounts