Store Supervisor, Senior/Sales Associate (Retail)

Cals Brand Solution Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Cals Brand Solution Pte Ltd in Singapore is seeking a customer-focused retail associate to greet customers, advise on fashion footwear, and drive store sales. You will process transactions, assist in stock and merchandising, and uphold brand guidelines in a fast-paced environment.

The role emphasizes teamwork, initiative, and delivering excellent service to shoppers while maintaining store standards and contributing to a positive work atmosphere.

Qualifications

• Previous retail experience in sales or customer service (experience in fashion or footwear preferred).
• Strong communication and interpersonal skills
• A passion for women's products and fashion
• Ability to thrive in a fast-paced, dynamic environment
• Willingness to take initiative and embrace challenges

Responsibilities

• Greet and assist customers in a friendly, professional, and engaging manner
• Provide product knowledge and recommendations to help customers make informed decisions
• Drive sales by achieving individual and store sales targets
• Process transactions accurately (cash, credit card, digital payments)
• Assist in stock management, including receiving, replenishing, and organizing merchandise
• Maintain store cleanliness, visual merchandising, and display standards
• Handle customer inquiries, returns, and exchanges according to company policies
• Stay updated on current promotions, new products, and brand guidelines
• Support team members and contribute to a positive work environment

Skills

Customer service

Communication skills

Interpersonal skills

Fashion enthusiasm

Fast-paced environment

Initiative

Job description

Job Description

• Greet and assist customers in a friendly, professional, and engaging manner

• Provide product knowledge and recommendations to help customers make informed decisions

• Drive sales by achieving individual and store sales targets

• Process transactions accurately (cash, credit card, digital payments)

• Assist in stock management, including receiving, replenishing, and organizing merchandise

• Maintain store cleanliness, visual merchandising, and display standards

• Handle customer inquiries, returns, and exchanges according to company policies

• Stay updated on current promotions, new products, and brand guidelines

• Support team members and contribute to a positive work environment

Job Requirements

• Previous retail experience in sales or customer service (experience in fashion or footwear preferred)

• Strong communication and interpersonal skills

• A passion for women's products and fashion

• Ability to thrive in a fast-paced, dynamic environment

• Willingness to take initiative and embrace challenges

Additional Notes

• 5 days work week, 44 working hours per week

• Salary &position offered will depend on experience

Skills

retailsalescustomer servicefashionfootwearcommunication