Sports Operations Lead - Multi-Site & KPI Driven

PEOPLE ADVANTAGE PTE. LTD.; Singapore; In loco; SGD 37.000 - 44.000; Tempo pieno

Descrizione del lavoro

People Advantage PTE. LTD. invites applications for a Project Executive (Sports) based in Bedok, Singapore.

The role oversees manpower operations across multiple sports facilities and supports service delivery at various sites, ensuring client satisfaction and compliance with contractual requirements. You will manage rosters, staffing deployment, and day-to-day operations while tracking KPIs and driving service excellence.

Competenze

• Minimum 1 year of experience in operations, manpower management, or service delivery
• Experience managing multi-site operations and large workforces preferred
• Strong stakeholder management and project coordination skills
• Proficient in Microsoft Office and workforce scheduling systems
• Able to thrive in a fast-paced, customer-focused environment
• Flexible and willing to support operational requirements outside of regular hours when necessary

Mansioni

• Manage day-to-day contract operations and client relationships
• Oversee workforce planning, rostering, recruitment, and manpower deployment
• Attend to operational enquiries and stakeholder requests promptly
• Ensure compliance with contractual, safety, and regulatory requirements
• Monitor service KPIs, operational performance, and quality standards
• Drive operational improvements and service excellence initiatives
• Prepare reports, dashboards, and management updates
• Be on standby and responsive to operational needs when required

Conoscenze

Operations management

Manpower management

Stakeholder management

Project coordination

Microsoft Office

Workforce scheduling systems

Multi-site operations

Customer service

Strumenti

Scheduling systems

Descrizione del lavoro

People Advantage PTE. LTD. invites applications for a Project Executive (Sports) based in Bedok, Singapore.

The role oversees manpower operations across multiple sports facilities and supports service delivery at various sites, ensuring client satisfaction and compliance with contractual requirements. You will manage rosters, staffing deployment, and day-to-day operations while tracking KPIs and driving service excellence.