Gym & Sports Operations Specialist

Exer Fit Consultancy Services; Singapore; Sur place; SGD 42 000 - 66 000; Plein temps

Résumé du poste

Exer Fit Consultancy Services in Singapore is seeking a proactive Sports Operations Executive to support daily gym operations, activities and fitness programmes.

You will work with the Operations Manager to ensure smooth delivery, manpower deployment, safety compliance and a positive experience for gym users and programme participants.

This hands-on role combines admin coordination, site visits, scheduling and on-site support to maintain high service quality across facilities.

Qualifications

• Possess a valid Standard First Aid certification with CPR and AED from an SRFAC-accredited training provider.
• Hold a recognised Fitness Instructor Certification, Certified Personal Trainer qualification, or an equivalent Diploma/Degree in Sports Science, Sports Management or a related discipline.
• Registered with the National Registry of Exercise Professionals (NREP).

Responsabilités

• Perform daily administrative duties, including data entry, record maintenance, reporting and documentation.
• Coordinate and monitor day-to-day gym operations, sports activities and fitness programmes to ensure smooth and efficient delivery.
• Prepare and maintain operational reports, manpower schedules, attendance records and other relevant documentation.
• Assist the Operations Manager in implementing operational procedures, resolving issues and improving workflow efficiency.
• Conduct site recce visits to assess venue suitability, space requirements and operational needs.
• Prepare site layouts, floor plans, operational arrangements and presentation materials using Word, PowerPoint and other suitable tools.
• Coordinate logistical arrangements and assist in planning fitness programmes, events and activities.
• Liaise with relevant stakeholders to ensure operational requirements are communicated and fulfilled.
• Conduct regular gym inspections and ensure compliance with safety and service standards.
• Monitor facilitator performance, punctuality, attendance and adherence to requirements.
• Document audit findings and follow up on corrective actions.
• Assist in maintaining consistent service quality across programme locations.
• Manage deployment, scheduling and attendance tracking of freelance facilitators.
• Arrange replacement personnel to address shortages and ensure continuity.
• Maintain manpower records and communicate schedules to relevant personnel.
• Assist in monitoring staff performance and compliance with responsibilities.
• Coordinate with freelance personnel and internal teams to resolve scheduling conflicts.
• Oversee daily gym operations to maintain a safe, clean and welcoming environment.
• Provide customer service and operational assistance to gym members and programme participants.
• Perform relief gym duties when required due to shortages.
• Monitor gym facilities and equipment conditions and safety procedures.
• Support incident reporting and follow-up actions to resolve issues.

Connaissances

MS Office

Word

Excel

PowerPoint

Google Sheets

Administration

Time management

Communication

Team coordination

Problem solving

Formation

Standard First Aid with CPR & AED

Fitness Instructor Certification or Certified Personal Trainer

National Registry of Exercise Professionals (NREP)

Outils

Microsoft Office

Description du poste

Exer Fit Consultancy Services in Singapore is seeking a proactive Sports Operations Executive to support daily gym operations, activities and fitness programmes.

You will work with the Operations Manager to ensure smooth delivery, manpower deployment, safety compliance and a positive experience for gym users and programme participants.

This hands-on role combines admin coordination, site visits, scheduling and on-site support to maintain high service quality across facilities.