Spa Sales & Operations Manager

ANYTIME BEAUTY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ANYTIME BEAUTY PTE. LTD. is seeking an Operations & Facilities leader to oversee daily treatment schedules, appointment bookings, room readiness, and maintain hygiene and safety standards across the spa.

You will also recruit, train, and mentor spa therapists and reception staff, manage the operating budget, track sales KPIs, control inventory and procurement, and drive guest satisfaction to encourage loyalty and repeat visits.

Responsibilities

• Manage daily treatment schedules, appointment bookings, room readiness, facility cleanliness, hygiene, and safety compliance.
• Recruit, train, schedule, mentor, and evaluate spa therapists, receptionists, and support staff.
• Oversee the operating budget, track sales KPIs (memberships, package sales, and retail products), and control inventory and vendor procurement.
• Maintain high service standards, handle inquiries, resolve guest complaints promptly, and drive repeat visits through loyalty initiatives

Job description

ANYTIME BEAUTY PTE. LTD. is seeking an Operations & Facilities leader to oversee daily treatment schedules, appointment bookings, room readiness, and maintain hygiene and safety standards across the spa.

You will also recruit, train, and mentor spa therapists and reception staff, manage the operating budget, track sales KPIs, control inventory and procurement, and drive guest satisfaction to encourage loyalty and repeat visits.