Spa Front Desk Concierge – Guest Experience

APEX WELLNESS PTE. LTD.; Singapore; On-site; SGD 31,248 - 35,712; Full time

Benefits offered by this job

Birthday Leave

Medical Insurance

Team Bonding & Festive Events

Job summary

APEX WELLNESS PTE. LTD. is seeking a Spa Receptionist in Singapore to provide exceptional service and manage the front desk operations in a vibrant spa environment.

The role includes welcoming clients, managing appointment bookings, and ensuring a smooth operation. Candidates should possess excellent communication skills, particularly in English and Chinese, with a positive service-oriented attitude.

Benefits include birthday leave, medical insurance, and a supportive team culture.

Qualifications

• Must be presentable and confident in communication.
• Ability to converse with Chinese-speaking clients is a must.
• Experience in reception or customer service is preferred.

Responsibilities

• Manage appointment bookings and welcome clients.
• Ensure smooth daily spa operations.
• Respond to customer enquiries via phone, email, and WhatsApp.
• Support therapists and internal team members.
• Provide attentive and courteous customer service.

Skills

Customer service

Communication skills

English proficiency

Chinese proficiency

Job description

APEX WELLNESS PTE. LTD. is seeking a Spa Receptionist in Singapore to provide exceptional service and manage the front desk operations in a vibrant spa environment.

The role includes welcoming clients, managing appointment bookings, and ensuring a smooth operation. Candidates should possess excellent communication skills, particularly in English and Chinese, with a positive service-oriented attitude.

Benefits include birthday leave, medical insurance, and a supportive team culture.