Spa Guest Experience Lead

GARDEN SPA PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Garden Spa Pte. Ltd. in Singapore seeks a front desk associate to provide warm customer service, greet clients, and manage check-in/check-out processes for a smooth spa experience.

The role involves scheduling appointments, liaising with therapists, handling basic admin tasks, and working well in a team. Mandarin-speaking is preferred to assist a diverse client base. Comprehensive training will be provided.

Qualifications

• Mandarin-speaking preferred.
• Team player with good communication.
• Basic PC skills and fast learner.
• Able to work independently.
• Experience in sales or customer service is a plus.

Responsibilities

• Provide good customer service.
• Attend to client inquiries, and ensure smooth check-in/check-out processes.
• Schedule spa appointments.
• Liaise with therapists.
• Perform opening and closing duties.
• Assist in administrative tasks as assigned

Skills

Customer service

Mandarin

Team player

PC skills

Independent worker

Meticulous

Friendly personality

Training provided

Sales background

Job description

Garden Spa Pte. Ltd. in Singapore seeks a front desk associate to provide warm customer service, greet clients, and manage check-in/check-out processes for a smooth spa experience.

The role involves scheduling appointments, liaising with therapists, handling basic admin tasks, and working well in a team. Mandarin-speaking is preferred to assist a diverse client base. Comprehensive training will be provided.