Solutions Analyst III, Payments Technology

JPMorganChase; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global financial services firm is seeking a Solutions Analyst III in Singapore. This role involves eliciting business requirements, translating them into technical solutions, and performing data analysis for strategic decision-making. The ideal candidate has a Bachelor's in Computer Science and at least 3 years of relevant experience, particularly in Cross Border payments and data analytics. Strong communication and analytical skills are essential. Join us to leverage technology in revolutionizing banking.

Qualifications

• 3+ years of applied experience in solutions analysis.
• Proven ability to document business needs into functional requirements.
• Strong understanding of business and technical architecture.

Responsibilities

• Elicit and document comprehensive business and data flow requirements.
• Perform detailed analysis and design reusable solutions.
• Collaborate with cross-functional teams to align technology with business strategy.

Skills

Data analytics

Cross Border Payments

ISO 20022 messaging

Communication skills

Analytical skills

Problem solving

Education

Bachelor's Degree in Computer Science or equivalent

Formal training or certification on solutions analysis

Job description

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech‑savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in the Commercial and Investment Banking (CIB) Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well‑structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data‑driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Perform detailed analysis on the requirements and come up with standard and re‑usable solutions
• Build functional solutions which meet business requirements of ongoing Cross Border and Real Time Payment initiatives and follow ISO CBPR+ standards
• Translate complex business requirements into well‑structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Conduct in‑depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision‑making and key business initiatives
• Collaborate with cross‑functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
• Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities
• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met, engage as well as manage and build strong relationships with both business and technology stakeholders
• Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner
• Commit to specific tasks and ensuring these and the overall projects deadlines are met

Required qualifications, capabilities, and skills

• Formal training or certification on solutions analysis, technical program delivery, or a related field and 3+ years applied experience
• Bachelor's Degree in Computer Science or equivalent
• Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision‑making
• Extensive experience in Cross Border Payments delivery across the markets
• Extensive knowledge in ISO 20022 messaging and strong experience in MX messages is required
• Proven ability to work across business streams and have exposure to front to back system implementation
• Strong understanding of key technology concepts, business and technical architecture
• Ability to accurately translate and document business needs into functional requirements and produce quality documentation
• Ability to drive multiple agenda and effectively manage priorities, work proactively, independently and displays strong initiative
• Pragmatic team player with an attention to detail
• Strong communication, interpersonal, problem solving and analytical skills

Preferred qualifications, capabilities, and skills

• Strong technical acumen is a big plus

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.