Shipping Specialist

Satair; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

Satair is seeking a Shipping Clerk in Singapore to ensure correct and timely dispatch of goods. You will book shipments, issue invoices and documents, and coordinate with customers per their shipping instructions.

You will maintain shipping records, handle deviations, and work with ERP systems including SAP. A DG course and teamwork in a diverse environment are expected.

Qualifications

• Minimum Higher Nitec or Diploma qualification.
• Proficient in English, written and verbal.
• Experience with ERP systems (SAP) preferred.
• Good knowledge of freight forwarding industry.
• Willingness to work in shifts.

Responsibilities

• Booking of shipments of customers' orders.
• Issuance of invoices and relevant shipping documents.
• Arrangement for shipments being executed according to Satair's policies and/or the customers' shipping instructions.
• Submission of shipping details to Satair's customers.
• Updating/maintenance of Satair's shipping database re customers' shipping instructions.
• Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements.
• Maintain accurate records of all relevant documents.
• Perform shipment booking according to order priority.
• Control of and booking of freight invoices.
• Ensure releasing of shipments to forwarders correctly.
• Strong ability to manage multiple ERP systems and processes across different business units.
• To pass DG course and carry out DG declaration for outbound shipments.
• Maintain contact with Satair's and customers' freight forwarders.
• Assist in investigating of short/overshipment & any other cases.
• Update & follow-up on Error Log cases.
• Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details.
• Assist in any area that may be temporarily short-handed.
• Maintain filing and archiving of documents.
• Work in a backup capacity by arrangement with the Manager - Shipping.
• Maintain tidy conditions in own working area and any other areas for which the individual is responsible (6S).
• Participate in active communication with fellow stakeholders.

Skills

Multi-tasking

Attention to detail

Communication skills

Team collaboration

Education

Higher Nitec or Diploma

Tools

SAP

Google Workspace

PC Doc

Freight forwarder systems

Job description

Job Objectives

To ensure correct and timely dispatch of goods in accordance with Satair's goals and strategies

Job Responsibilities

• Booking of shipments of customers' orders
• Issuance of invoices and relevant shipping documents
• Arrangement for shipments being executed according to Satair's policies and/or the customers' shipping instructions
• Submission of shipping details to Satair's customers
• Updating/maintenance of Satair's shipping database re customers' shipping instructions
• Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements
• Maintain accurate records of all relevant documents
• Perform shipment booking according to order priority
• Control of and booking of freight invoices
• Ensure releasing of shipments to forwarders correctly
• Strong ability to manage multiple ERP systems and processes across different business units
• To pass DG course and carry out DG declaration for outbound shipments

Secondary Responsibilities

• Maintain contact with Satair's and customers' freight forwarders
• Assist in investigating of short/overshipment & any other cases
• Update & follow-up on Error Log cases
• Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details
• Assist in any area that may be temporarily short-handed
• Maintain filing and archiving of documents.
• Work in a backup capacity by arrangement with the Manager - Shipping
• Maintain tidy conditions in own working area and any other areas for which the individual is responsible (6S)
• Participate in active communication with fellow stakeholders

Job Requirements

• Minimum Higher Nitec or Diploma qualification
• Preferably able to work in different shift patterns
• Proficient in both written and verbal communication
• Proficient in Google software application
• Experienced working with ERP system, preferably SAP
• Good knowledge about freight forwarding industry, transport/shipping and incoterms
• Preferably have knowledge on dangerous goods
• Ability to work in a diverse team with good teamwork and eye for details
• Basic literacy, numeracy and IT skills
• Good knowledge about PC Doc and various freight forwarder systems
• Ability to multi-task and work efficiently in demanding situations
• Service minded and flexible