ServiceNow Solutions Architect: AI & Agile Leader

NEUTRON PTE. LTD.

Singapore

On-site

SGD 120,000 - 170,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

NEUTRON PTE. LTD. seeks a senior Platform Leader to architect and migrate ServiceNow environments, driving AI-enabled capabilities and cross-platform integrations with SAP, Workday, and Microsoft Copilot. You will lead Agile delivery, coach teams, and ensure governance across the enterprise.

You will coordinate with stakeholders, optimize licensing, and oversee vendor QA for platform upgrades, security, and performance metrics.

Qualifications

Experience designing, architecting and administering ServiceNow environments, incl. migrations from legacy systems.
Proven ability to implement ServiceNow AI features (NowAssist, Agentic AI) and integrate with major SaaS platforms (SAP, Workday, Microsoft Copilot, Oracle).
Proven track record as Scrum Master managing delivery teams, facilitating ceremonies, tracking metrics, coaching stakeholders.
Deep understanding of enterprise architecture principles, access controls, and platform security; familiarity with ServiceNow Protected Platform is a plus.
Demonstrated ability to provide independent technical oversight, code reviews, and QA for vendor deliverables.
Excellent written and verbal communication to convey technical concepts to senior leadership and business partners.

Responsibilities

Lead ServiceNow platform leadership including architecture, migration strategy, and performance analytics.
Serve as Scrum Master and manage backlog, protect team velocity and coordinate with Product Owners.
Architect AI capabilities and drive cross-platform integrations with major SaaS apps (e.g., SAP, Workday).
Oversee enterprise governance, licensing optimization, and vendor oversight for platform upgrades and QA.