ServiceNow Solution Architect & Agile Leader

CAPGEMINI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Capgemini Singapore Pte. Ltd. seeks a Solution Architect (ServiceNow) with ScrumMaster experience to lead the design, implementation, and continuous improvement of ServiceNow-based solutions in a large enterprise.

The role blends technical architecture, agile delivery leadership, and stakeholder engagement to drive platform transformation and AI-enabled capabilities. The candidate will oversee governance, security, and operational effectiveness, align with enterprise standards, and collaborate

Qualifications

• Experience with ServiceNow platform architecture, configuration, administration, and solution design.
• Strong understanding of enterprise solution architecture and systems integration.
• Experience supporting workflow transformation and automation initiatives.
• Knowledge of ITSM, ERP, HR, procurement, or related enterprise platforms.

Responsibilities

• Design and oversee ServiceNow solutions aligned with enterprise architecture and technology standards.
• Lead migration initiatives from legacy systems to ServiceNow while ensuring business continuity.
• Provide technical guidance on platform capabilities, integrations, and best practices.

Skills

ServiceNow architecture

Agile / Scrum

Solution design

Platform governance

Stakeholder engagement

Tools

ServiceNow

Job description

Capgemini Singapore Pte. Ltd. seeks a Solution Architect (ServiceNow) with ScrumMaster experience to lead the design, implementation, and continuous improvement of ServiceNow-based solutions in a large enterprise.

The role blends technical architecture, agile delivery leadership, and stakeholder engagement to drive platform transformation and AI-enabled capabilities. The candidate will oversee governance, security, and operational effectiveness, align with enterprise standards, and collaborate