ServiceNow Architect – AI-Driven Enterprise Impact

SimplifyNext; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Certification sponsorship

Mentorship opportunities

Job summary

SimplifyNext in Singapore is seeking an experienced ServiceNow Architect to lead end-to-end architecture across CSM, HRSD, FSM, IRM, AppEngine, ITSM, ITOM and more. You will shape blueprints, standards, and integration models for large-scale enterprise and government projects, and mentor delivery teams.

Agile methods and CIS/CTA certifications are preferred. You will drive AI-enabled automation, deliver innovative solutions beyond vanilla ITSM, and work across Singapore and ASEAN to raise the

Qualifications

• 7+ years of ServiceNow experience with architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• ServiceNow CTA or CIS certifications.
• Agile delivery experience.

Responsibilities

• Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM, AppEngine, ITSM, ITOM, and more.
• Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
• Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
• Mentor developers, coach squads, and set the standard for delivery excellence.

Skills

ServiceNow architecture

Scripting (Glide)

REST/SOAP integrations

Stakeholder management

Agile delivery

CIS/CTA certifications

Job description

SimplifyNext in Singapore is seeking an experienced ServiceNow Architect to lead end-to-end architecture across CSM, HRSD, FSM, IRM, AppEngine, ITSM, ITOM and more. You will shape blueprints, standards, and integration models for large-scale enterprise and government projects, and mentor delivery teams.

Agile methods and CIS/CTA certifications are preferred. You will drive AI-enabled automation, deliver innovative solutions beyond vanilla ITSM, and work across Singapore and ASEAN to raise the