ServiceDesk Intern

DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 17,000 - 20,000; Full time

Benefits offered by this job

In-person collaboration

Job summary

DXC Technology Services Singapore PTE. LTD. offers a 6‑month internship starting in 2026, exposing you to enterprise IT operations and practical hands‑on skills.

You will gain foundational experience in infrastructure and IT operations, including Wintel/UNIX, virtualization, and cloud computing fundamentals. Under the DXC Internship Program, you will work with a diverse team, develop technical and communication skills, and contribute to real-world IT support activities while pursuing a Diploma

Qualifications

• Proficient in Microsoft Office applications.
• Basic knowledge of desktop operating systems and PC hardware.
• Understanding of networking concepts and Internet technologies.
• Strong oral and written communication, with cross-stakeholder collaboration.

Responsibilities

• Log, validate, and diagnose customer technical issues across products and applications at customer sites.
• Troubleshoot and resolve issues through information gathering and problem investigation.
• Provide timely solutions or escalate to appropriate resolution teams.
• Ensure all tickets and escalations meet SLAs and are well-documented.
• Maintain accurate communication throughout the incident resolution process.

Skills

Microsoft Office

Desktop OS

Networking concepts

Communication

Multitasking

Education

Diploma or Degree in computer-related discipline

Job description

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on https://demo.dxc.com/content/dxc&data=05|02|***email_hidden***|853ee652022e4cdde23808de373e4283|93f33571550f43cfb09fcd331338d086|0|0|639008937734407635|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=teALgMQnki5TpuzmW1wyAbzUJ+NCj8zYWTpcYcoU8ho=&reserved=0 dxc.com.

Start your career with a company that is passionate about developing and nurturing talent in a high‑performance, collaborative environment. Under DXC’s Internship Program, you will gain hands‑on exposure to enterprise IT operations and develop practical skills that will prepare you for future roles in the digital and technology space.

You will gain foundational exposure to Infrastructure and IT Operations technologies, including:

• Wintel and UNIX environments
• Virtualization technologies
• Cloud computing fundamentals

Key Responsibilities

• Log, validate, and diagnose customer technical issues across a range of products and applications used at customer sites.
• Troubleshoot and resolve issues through effective information gathering, analysis, and problem investigation.
• Provide timely solutions or escape incidents to the appropriate resolution teams when required.
• Ensure all tickets and escalations are managed in accordance with agreed service level agreements (SLAs).
• Maintain accurate documentation and communication throughout the incident resolution process.

Requirements

• Proficient in Microsoft Office applications.
• Basic knowledge of:
  • Desktop operating systems
  • Common software applications
  • PC hardware fundamentals
  • Networking concepts and Internet technologies
• Strong oral and written communication skills, with the ability to work effectively with different stakeholders.
• Ability to manage multiple tasks and coordinate across different requirements.
• Strong analytical skills with the ability to identify issues, conduct research, and resolve user problems.

Eligibility

• Currently enrolled in a Diploma or Degree program (any computer‑related discipline) at a recognized College or University.
• Singapore Citizen only.

Internship Details

• Intake: 2026
• Duration: 6 months

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.