Service Team Lead - Growth, Training & Perks

Surrey Hills Holdings Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Australian-themed grocery brand in Singapore is looking for a dedicated service crew member. In this role, you will lead and support the service team, deliver exemplary customer service, and handle guest feedback with professionalism. Training will be provided, and a friendly, customer-oriented attitude is essential. If you're eager to learn and grow in the F&B industry, we want to hear from you!

Benefits

Staff meal provided

Staff discount

Monthly sales incentives

Overtime pay

Variable Bonus

Medical & Dental benefits

Qualifications

• High willingness to learn.
• Good communication skills and a friendly, customer-focused attitude.
• Previous experience in F&B or kitchen operations is preferred.

Responsibilities

• Lead and support the service team during daily operations.
• Deliver excellent customer service with professionalism.
• Handle guest feedback and resolve issues promptly.
• Coordinate seating and reservations during peak hours.
• Train and guide junior service staff.
• Ensure cleanliness and upkeep of the dining area.
• Assist in cashiering duties and ensure accurate billing.
• Work closely with the kitchen team for timely food service.

Skills

Good communication skills

Customer-focused attitude

Job description

A leading Australian-themed grocery brand in Singapore is looking for a dedicated service crew member. In this role, you will lead and support the service team, deliver exemplary customer service, and handle guest feedback with professionalism. Training will be provided, and a friendly, customer-oriented attitude is essential. If you're eager to learn and grow in the F&B industry, we want to hear from you!