Service Sales Specialist

PerkinElmer; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PerkinElmer is seeking a capable sales professional to support the After Market Sales team in selling reagents and consumables across Singapore. The role involves managing dealers, achieving targets, and coordinating service projects with strong customer interaction.

You will provide pre-sales technical assistance, product education, and after-sales support while negotiating tender terms and cultivating relationships with clients and partners.

Qualifications

• Professional Certificate, Diploma or Degree in Business Administration or related discipline.
• 5+ years in laboratory sales/service; experience with managing dealers preferred.
• Able to multitask and stay organized in daily activities.
• Strong interpersonal and relationship-building skills.
• Excellent persuasion and communication abilities.
• Hands-on SAP and MS Office knowledge is advantageous.
• Team player who can work independently with minimal supervision.
• Must possess own transport to travel within Singapore.

Responsibilities

• Support After Market Sales team in selling reagents and consumables.
• Manage dealer network and channel sales & marketing relationships.
• Achieve sales targets and coordinate service projects.
• Provide pre-sales technical assistance and product education, and after-sales support.
• Negotiate tender and contract terms to meet client and company needs.
• Submit quotations, follow up, and manage client accounts.
• Analyze costs and sales and prepare reports.
• Support marketing by attending trade shows and events.
• Deliver technical presentations and product demonstrations to clients.
• Engage existing customers/dealers and search for new clients to maximize potential.
• Travel to visit customers and attend relevant trade shows.

Skills

Interpersonal skills

Communication skills

MS Office

SAP

Independent worker

Dealers management

Education

Business Administration degree

Tools

SAP

MS Office

Job description

Responsible for supporting After Market Sales team in selling consumables and manage dealers.

KEY ACCOUNTABILITIES

• Responsible for supporting After Market Sales team in selling reagents and consumables.
• Manage business partner relationship and dealer's network; channel sales & marketing.
• Achieve sales targets and coordinating service projects.
• Providing pre-sales technical assistance and product education, and after-sales support services.
• Negotiating tender and contract terms and conditions to meet both client and company needs.
• Submitting client quotations, follow-up and administering client accounts.
• Analyzing costs and sales and preparing reports.
• Supporting marketing activities by attending trade shows, conferences and other marketing events.
• Provide technical presentations and demonstrate on product to meet client needs
• Manage existing customers/dealers and search for new clients who might benefit from company products or services and maximizing client potential.
• Routine sales travel to visit new and existing customers and attend relevant trade shows.
• Any other jobs that might relevant to this position

KEY CAPABILITIES REQUIRED

• Professional Certificate, Diploma or Degree in Business Administration or any related discipline
• At least 5 years of experience in laboratory sales-service; preferably candidate with experience in managing dealers
• Able to multitask and follow-through with customers by organizing well on daily jobs
• Good interpersonal and relationship-building skills
• Good persuasion skills and aptitude for communication
• Good knowledge in Microsoft Office application and hands on SAP will be added advantage
• A team player and able to work independently with minimum supervision
• Possess own transport able to travel within Singapore