Service Process Improvement Specialist

Tokyo Electron Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology company is seeking a Specialist in Service Support for their Singapore office. The ideal candidate will review and improve business systems and processes, prepare technical reports, and implement continuous improvements. Applicants should have a degree in engineering, at least 5 years of relevant experience, and be proficient in Microsoft Office and Power BI. Strong communication skills are essential, and knowledge of Japanese is a plus. This position offers an opportunity to impact operational effectiveness.

Qualifications

• At least 5 years of relevant working experience.
• Knowledge of Japanese will be an advantage.
• Meticulous, organized and resourceful team player.

Responsibilities

• Review and identify operational objectives for business systems.
• Create workflow charts and process diagrams.
• Prepare technical reports summarizing business trends.

Skills

Proficient in Microsoft Office Applications

Strong communication skills

Good interpersonal skills

Technical reporting

Data analysis

Education

Degree in Engineering or its equivalent

Tools

Power BI

Job description

A global technology company is seeking a Specialist in Service Support for their Singapore office. The ideal candidate will review and improve business systems and processes, prepare technical reports, and implement continuous improvements. Applicants should have a degree in engineering, at least 5 years of relevant experience, and be proficient in Microsoft Office and Power BI. Strong communication skills are essential, and knowledge of Japanese is a plus. This position offers an opportunity to impact operational effectiveness.