Service Operations Specialist

PERSOL; Singapore; Presencial; SGD 42 000 - 64 000; Tempo integral

Resumo da oferta

PERSOL Singapore is seeking a capable Service Coordinator to manage documentation, quotes, and contracts while coordinating maintenance and service requests. You will liaise with customers, engineers, and vendors to ensure smooth operations and timely issue resolution.

The role requires a Diploma in a related field and 2+ years of coordination or administration experience, with strong MS Office skills. If you thrive in a fast-paced, customer-focused environment, this could be your fit.

Qualificações

• Diploma in Business Administration, Engineering, Logistics, or a related discipline.
• 2+ years of relevant experience in service coordination, customer support, administration, or related field.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsabilidades

• Prepare and issue service quotations, contracts, and related documentation with accuracy and timeliness.
• Coordinate preventive maintenance schedules and service calls to ensure smooth operations.
• Monitor ongoing service activities and follow up to maintain high customer satisfaction.
• Generate service reports and maintain records for tracking and reporting.
• Liaise with customers, service engineers, vendors, and principals for effective communication.
• Support spare parts procurement, inventory monitoring, and warranty processes.
• Prepare and maintain reports and documentation to support operations and management needs.

Conhecimentos

Customer service coordination

MS Office proficiency

Formação académica

Diploma in Business Administration, Engineering, Logistics, or related discipline

Descrição da oferta de emprego

PERSOL Singapore is seeking a capable Service Coordinator to manage documentation, quotes, and contracts while coordinating maintenance and service requests. You will liaise with customers, engineers, and vendors to ensure smooth operations and timely issue resolution.

The role requires a Diploma in a related field and 2+ years of coordination or administration experience, with strong MS Office skills. If you thrive in a fast-paced, customer-focused environment, this could be your fit.