Service Operations & Coordination Specialist

Arrowcrest Technologies Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Arrowcrest Technologies Pte Ltd in Singapore is seeking a capable Service Coordination Assistant to manage incoming fault calls, prepare quotations, and submit monthly fault call reports with accuracy. You will plan and coordinate service and maintenance activities, handle security clearance submissions, and maintain records of operations.

Fresh graduates are welcome. The role requires a diploma, proficiency in MS Office and Teams, and strong organization and communication skills to liaise with

Qualifications

• Diploma required or relevant experience in service coordination/maintenance planning/ops support.
• Proficient in MS Office and Teams.
• Strong organisational skills with attention to detail and ability to multitask.
• Good written and verbal communication with client liaison.
• Able to handle sensitive documentation and clearance processes discreetly.
• Fresh grads welcome.

Responsibilities

• Manage incoming fault calls.
• Prepare quotations.
• Submit monthly fault call reports to customers.
• Plan, schedule and coordinate service and maintenance activities.
• Handle security clearance submissions.
• Update and maintain records of service and maintenance activities.
• Monitor and manage customer maintenance contracts, including renewals, compliance and deliverables.
• Perform any other ad-hoc duties as assigned.

Skills

Strong organisational skills

Attention to detail

Verbal and written communication

Multitasking ability

Education

Diploma in any discipline

Tools

Microsoft Office

Microsoft Teams

Job description

Arrowcrest Technologies Pte Ltd in Singapore is seeking a capable Service Coordination Assistant to manage incoming fault calls, prepare quotations, and submit monthly fault call reports with accuracy. You will plan and coordinate service and maintenance activities, handle security clearance submissions, and maintain records of operations.

Fresh graduates are welcome. The role requires a diploma, proficiency in MS Office and Teams, and strong organization and communication skills to liaise with