Service Leader (Glow Cafe)

CULINA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading purveyor of epicurean foods in Singapore is seeking a Service Leader to manage the dining experience. Responsibilities include greeting diners, processing food and beverage orders, and ensuring compliance with safety and service standards. The ideal candidate will possess related certifications and at least one year of experience in food and beverage service. Strong customer handling, communication skills, and a positive attitude are essential for success in this role.

Qualifications

• GCE ‘O’ Level or NITEC in Hospitality Services required.
• WSQ Basic Food Hygiene Certificate or enrollment in Food Safety Course necessary.
• 1 year of relevant experience in food and beverage service.

Responsibilities

• Greet diners and manage food & beverage orders.
• Prepare bills and process payments.
• Coordinate multiple job duties in a bistro environment.

Skills

Customer handling

Communication skills

Multitasking

Interpersonal skills

Education

GCE ‘O’ Level certificate or NITEC in Hospitality Services

WSQ Basic Food Hygiene Certificate

Job description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island wide.

Job Summary:

The role of Service Leader is to greet, service diners, process food & beverage orders, prepare bills and process payments.

Key Responsibilities:

• Welcome diners, provide information on food & beverage selections, take orders and communicate orders to the kitchen and bar.
• Prepare/serve food, drinks, condiments and attend to diners’ requests in an efficient & timely manner. Keeping track of their dietary needs and special requests.
• Coordinate and multi-tasking job duties in a bistro environment including cashiering and accepting payments, prepare tables, opening and closing duties etc.
• Comply with all policies, procedures, standards, specifications, guidelines in food & workplace safety, service and handling of equipment such as coffee machine etc.
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
• Manage daily reservation system together with call centre team. Efficiently maximize seating in the dining area.
• Perform other duties as directed by the Cafe Manager.

Requirements:

• GCE ‘O’ Level certificate or NITEC in Hospitality Services
• WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
• 1 year of working experience in F&B service
• Able to perform shift duties, 5-day work week, work on weekends & PH
• Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills