Service Engineer (Audio Visual)

CHAPTR CONSULTING PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A consulting firm based in Singapore is seeking a Service Engineer to provide technical support and installation services across Southeast Asia. This role involves hands-on troubleshooting, customer interaction, and support for demos and events. Candidates should have a Diploma/Degree in Electronics or Mechanical Engineering and 3–5 years of relevant experience. Additional skills in networking and proficiency in MS Office are desired. The position requires traveling within Southeast Asia and offers a dynamic work environment.

Qualifications

• 3–5 years’ experience in AV installation/repair or technical support.
• Hands-on experience with projectors and related tools.
• Willing to travel within Southeast Asia and occasionally overseas.

Responsibilities

• Provide on-site and remote technical support.
• Support installation, calibration, and repairs.
• Conduct training for partners and customers.

Skills

Technical support

Troubleshooting

Customer interaction

Communication skills

Basic networking knowledge

Education

Diploma/Degree in Electronics or Mechanical Engineering

Tools

Projector systems

MS Office

Job description

The Role

Our client is expanding and looking for a hands‑on Service Engineer to support customers, partners, and internal teams across Southeast Asia. You’ll provide on‑site and remote technical support, troubleshoot issues, and assist with product demos and installations. This role reports to the Technical Service Manager and is ideal for someone who enjoys fieldwork and customer interaction.

• Provide technical support to sales teams, partners, and end-users.
• Troubleshoot pre‑ and post‑sales technical issues and elevate when needed.
• Support installation, calibration, commissioning, and repairs.
• Conduct training for partners and customers on product usage.
• Maintain project documentation and assist with reports and training materials.
• Support exhibitions, events, and product demonstrations.

The requirements

• Diploma/Degree in Electronics, Mechanical Engineering, or similar.
• 3–5 years’ experience in AV installation/repair or technical support.
• Hands‑on experience with projector systems, tools, and software.
• Basic networking knowledge (IP configuration, VLANs, gateways).
• Strong communication skills and proficiency in MS Office.
• CTS certification or JD Edwards/Oracle experience is a plus.
• Willing to travel within Southeast Asia and occasionally overseas.

The Next Step

Interested candidates may submit their resumes via this portal or email their CVs (in Word format) to [e-mail].

EA Reg No. R1217793
EA License No. 23S1593