Service Engineer

DREW AMEROID (SINGAPORE) PTE. LIMITED.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

DREW AMEROID (SINGAPORE) PTE. LIMITED. seeks a Service Engineer I to provide on-site and remote technical support for water and chemical treatment programs aboard ocean-going vessels.

You will train crew, inspect equipment, and liaise with clients on technical matters to ensure program adherence and safe operation. The role emphasizes collaboration with Chief Engineers and marine officers, evaluation of energy management initiatives, and proactive solutions to enhance Drew Marine product

Qualifications

• Bachelor degree with 3–5 years experience, or 5–8 years in a technical role in the Marine or Chemical industry.
• Strong interpersonal skills when working with colleagues and international maritime clients.
• Strong communication skills, both verbal and written.
• Strong technical knowledge and experience.
• Flexible and motivated work ethic, with desire to serve the needs of the clients.
• Commitment to safe working practices and environmental stewardship.
• Understanding of maritime regulations is a plus.

Responsibilities

• Analyze current application of Drew Marine programs onboard vessels.
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation.
• Collaborating with Chief Engineers and marine officers about full scope and application of Drew Marine product line.
• Provide solutions for increased efficacy of Drew Marine products and identify potential vessel needs.
• Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Drew Marine equipment.
• Provide training to the crew.
• Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge.
• Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts.
• Other tasks and projects may be assigned from time to time

Skills

Interpersonal skills

Communication

Technical knowledge

Flexibility

Safety awareness

Maritime regulations knowledge

Education

Bachelor degree in technical field

Job description

Job Summary:

The Service Engineer I is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer I will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. Serves as company liaison with customers on administrative and technical matters for assigned projects.

Principal Duties and Responsibilities:

• Analyze current application of Drew Marine programs and products onboard vessels
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation
• Collaborating with Chief Engineers and marine officers about full scope and application of Drew Marine product line
• Provide solutions for increased efficacy of Drew Marine products and identify potential vessel needs
• Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Drew Marine equipment
• Provide training to the crew
• Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge
• Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts
• Other tasks and projects may be assigned from time to time

Required/Desired Knowledge, Experiences and Skills:

• Relevant Bachelor degree with 3-5 years experience, or 5-8 years of related experience, in a technical role in the Marine or Chemical industry
• Strong interpersonal skills when working with colleagues and international maritime clients
• Strong communication skills, both verbal and written
• Strong technical knowledge and experience
• Flexible and motivated work ethic, with desire to serve the needs of the clients
• Commitment to safe working practices and environmental stewardship
• Understanding of maritime regulations a plus