Technical Service Engineer I

Drew Marine; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Drew Marine in Singapore seeks a Service Engineer I to provide on-site and remote technical assistance for water and chemical treatment programs aboard ocean-going vessels. You will support energy management, cleaning solutions, welding, refrigeration and sealing services, and install/repair equipment.

You will train crew, assess program adherence, liaise with customers on technical matters, and identify vessel needs while ensuring safety and environmental compliance.

Qualifications

• Bachelor’s degree in Marine, Chemical, or Mechanical Engineering or 5–8 years of related experience in a technical role in the Marine or Chemical industry.
• TWIC card or ability to secure one.
• Strong communication and interpersonal skills are essential for international maritime client interactions.

Responsibilities

• Analyze current application of Drew Marine programs and products onboard vessels.
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation.
• Collaborate with Chief Engineers and marine officers about full scope and application of Drew Marine product line.
• Provide solutions for increased efficacy of Drew Marine products and identify potential vessel needs.
• Supervise inspections, chemical cleanings, and installation/repair of Drew Marine equipment.
• Provide training to the crew and maintain vessel information files through service reports.

Skills

Strong communication skills

Interpersonal skills

Technical Knowledge

Flexible work ethic

Environmental safety awareness

Education

Bachelor’s degree in Marine, Chemical, or Mechanical Engineering

TWIC card or ability to obtain TWIC

5–8 years of related experience in a technical role

Job description

The Service Engineer I is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer I will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. Serves as company liaison with customer on administrative and technical matters for assigned projects.

Principal Duties and Responsibilities:

• Analyze current application of Drew Marine programs and products onboard vessels
• Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation
• Collaborate with Chief Engineers and marine officers about full scope and application of Drew Marine product line
• Provide solutions for increased efficacy of Drew Marine products and identify potential vessel needs
• Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Drew Marine equipment
• Provide training to the crew
• Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge
• Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts
• Other tasks and projects may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• Relevant Bachelor’s degree with 3-5 years’ experience, or 5-8 years of related experience, in a technical role in the Marine or Chemical industry
• Strong interpersonal skills when working with colleagues and international maritime clients
• Strong communication skills, both verbal and written
• Strong technical knowledge and experience
• Flexible and motivated work ethic, with desire to serve the needs of the clients
• Commitment to safe working practices and environmental stewardship
• Understanding of maritime regulations, a plus

Education/Certifications:

• Bachelor’s degree or equivalent in Marine, Chemical, or Mechanical Engineering or 5-8 years of related experience in a technical role in the Marine or Chemical industry
• Ability to secure a Transportation Workers Identification Credential (TWIC) card

Physical Working Environment:

Position may be exposed to harsh industrial and external elements such as heat, vibration, noise and weather when onboard vessels and at ports. Must be able to navigate the structures and obstacles commonly found on ocean going vessels, such as vertical stairs, gangways, and narrow passages, and poses safety awareness around operating machinery and moving objects. Position requires travel approximately 25%.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment. Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including: Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services

Drew Marine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Drew Marine are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.