Service Awards & Recognition Lead

NUHS@Home; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

National University Hospital's Service Academy is seeking a dynamic Assistant Manager / Senior Assistant Manager to shape recognition platforms, foster partnerships, and champion initiatives that elevate service culture across the organisation.

You will lead awards management, engage stakeholders, organize learning experiences, and support e-learning and coaching initiatives, contributing to a culture of service excellence.

Qualifications

• Bachelor’s degree in Learning & Development or related field.
• ACTA or DDLP would be advantageous.
• 3–5 years in learning & development, awards management, or stakeholder engagement.
• Strong project management and organisational skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead awards management for quarterly internal and external service awards.
• Collaborate with HR and external organisations to drive participation and recognition initiatives.
• Organise site visits to renowned service organisations for learning opportunities.
• Support the Academy’s mission with co-training, e-learning and on-ground service coaching.

Skills

Project management

Stakeholder engagement

Communication skills

Organizational skills

Learning & development

Education

Bachelor’s degree in Learning & Development or related field

ACTA, DDLP

Job description

National University Hospital's Service Academy is seeking a dynamic Assistant Manager / Senior Assistant Manager to shape recognition platforms, foster partnerships, and champion initiatives that elevate service culture across the organisation.

You will lead awards management, engage stakeholders, organize learning experiences, and support e-learning and coaching initiatives, contributing to a culture of service excellence.