Service Ambassador

Success Human Resource Centre; Singapore; On-site; SGD 24,552 - 29,016; Full time

Job summary

A local recruitment agency in Singapore is looking for customer-focused individuals for an engaging role requiring strong service skills. Responsibilities include welcoming visitors, processing registrations, and responding to enquiries. Applicants should have a good command of English, be IT savvy, and demonstrate adaptability. This position is on a 2-year contract with a salary range of $2200 to $2600, and requires uniform wearing. Interested candidates should email their resume.

Qualifications

• Ability to don uniform as required.
• Passionate about customer service with proven experience.
• Quick learner capable of adapting to changes.
• Good command of English, both written and spoken.
• Familiar with common software.

Responsibilities

• Welcome and guide visitors, providing clear instructions.
• Process registrations and verify checklists for requirements.
• Respond to public enquiries appropriately.
• Perform customer invigilation during assessments.
• Build good relationships with team and customers.

Skills

Customer Service skills

Adaptability

Good command of English

IT savvy

Team player

Job description

- Salary: $2200 - $2600
- Period: 2 years contract
- Location: Depot road

Job Responsibilities

• Receive and welcome the visitors, provide clear instructions and directions.
• Guide users at the eLobby or other self-help kiosks.
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Process registrations efficiently and verify checklists accurately for various requirements.
• Process documents and provide clear instructions for release.
• Verify and issue cards and other certificates as necessary.
• Perform invigilation of the customer who take assessment tests on the computer.
• Carry out photo taking duties if required.
• Nurture good working relationship in the team and with the customers, and to create value for existing business with suggestions for improvements.
• Observe all PDPA and security requirements in all processes.

Period

• 2 years contract
• $2200 - $2600

Working Hours

• Mon to Fri: 8am –5.30pm
• Rotation of Saturday duties, 8am – 1pm (Once in 3 weeks on average)

Location

• Depot Road

Job Requirements

• Donning of uniform is required
• Passion with skills for Customer Service, preferably with a proven track record.
• Able to learn quickly and adapt to changes
• Good command of English (written and spoken)
• IT savvy and familiar with common software
• Be a teamplayer

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[e-mail] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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