Customer Service

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 21,326 - 25,545; Full time

Job summary

A leading human resource firm in Singapore seeks a Customer Service Executive to manage customer inquiries via phone and email, assist walk-in customers, and troubleshoot internet issues. Applicants should have at least 1 year of experience in customer service with strong interpersonal and communication skills. This is a 1-year contract position with Monday to Friday office hours offering a salary of up to $2,100.

Qualifications

• At least 1 year of working experience.
• Relevant experience in customer service is an advantage.
• Meticulous and detail-oriented.
• Good interpersonal and communication skills.
• Result oriented.

Responsibilities

• Handle customer queries escalated from the general call centre.
• Handle walk-in customers.
• Troubleshoot internet-related issues.
• Engage customers in change management campaigns.
• Submit daily report in a timely manner.

Skills

Customer service experience

Interpersonal skills

Communication skills

Meticulous

Result oriented

Job description

-1 Year contract
- Mon – Fri office hours
- Deport Road
- up to $2100

Responsibilities

• Handle customer’s queries (phone/email) escalated from the general call centre
• Handle walk-in customer
• Handle 1 st level trouble-shooting with regard to the internet
• Engaging customer in change management campaign suggest improvement arising from interaction with the customers
• Submit daily report in a timely manner

Period

• 1 yearcontract

Working Hours

• Mon – Fri office hours

Location

• Deport Road
• up to $2100

Requirements

• At least 1 year of working experience
• Relevant experience in customer service is an advantage
• Merticulous
• Good interpersonal and communication skills
• Result oriented

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107386 )

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)