Permanent Guest Service Officer (Service Residence) at various locations, $2,600 - $2,900+ Meal[...]

SUCCESS RESOURCE CENTRE PTE. LTD.; Singapore; In loco; SGD 29.016 - 32.364; Tempo pieno

Vantaggi offerti da questo lavoro

Meal Allowance

Descrizione del lavoro

SUCCESS RESOURCE CENTRE PTE. LTD. is hiring for permanent hospitality roles across various locations in Singapore. The position involves providing exceptional services to guests while ensuring adherence to policies and procedures.

Applicants should possess at least O-Level qualifications and a positive attitude, along with experience in hospitality being advantageous. A competitive salary package including meal allowance is offered, with the role requiring rotating shifts, including weekends and public holidays.

Competenze

• Willing to work rotating shifts, weekends and Public Holidays.
• Experience in hospitality and knowledge of HMS will be advantageous.

Mansioni

• Provide courteous services to guests and respond to inquiries.
• Handle cashiering functions and ensure adherence to policies.
• Maintain good guest relations and manage complaints effectively.
• Ensure security and emergency procedures are followed.
• Maintain a professional appearance and tidy work area.

Conoscenze

Positive attitude

Outgoing personality

Good communication skills

Experience in hospitality

Formazione

O-Level or equivalent

Descrizione del lavoro

- Permanent

- $2,600 –$2,900+ Meal Allowance+ VB

- Shift hours

- Various locations

Job Responsibilities:

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication
• Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

Period:

• Permanent

Location:

• Various locations (Orchard/ West coast/ Holland Village/ Hougang)

Working hours:

• Mon to Fri, Shift Hours

Salary:

• $2,600 –$2,900+ Meal Allowance + VB

Job Requirements:

• O-Level or equivalent
• Willing to work rotating shifts, weekends and Public Holidays
• Positive attitude with outgoing personality and ood communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail](Registration No.R23117106)

Please ensure that applications sent through email areno bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd(EA License Number:04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W:www.successhrc.com.sg