Service Administrator

Daikin Airconditioning (Singapore) Pte. Ltd.; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

Daikin Airconditioning (Singapore) Pte. Ltd. is seeking an organized administrator to support maintenance contract administration and service operations. You will manage contract creation, data accuracy, invoicing, and reporting, while collaborating with service sales engineers and the service team.

The role requires a Diploma and 3-5 years of admin experience, with strong communication, independence, and team spirit. SAP knowledge and MS Office proficiency are preferred for daily tasks.

Qualifications

• Minimum Diploma in any discipline.
• 3-5 years of operation or administrative experience.
• Possess good communication skills and positive attitude.
• Able to work independently and a team-player.
• SAP knowledge is preferred.
• Proficient in Microsoft Office like Excel, Outlook.

Responsibilities

• Maintenance Contract Administration: Create, manage and reconcile maintenance contracts across systems.
• Ensure data accuracy and consistency across platforms.
• Process invoicing for upfront payments and completed work orders.
• Prepare daily/monthly reports for manager approval.
• Assist in service partner/vendor renewals of service agreements.

Skills

Communication skills

Independent worker

Team player

Positive attitude

Education

Diploma

Tools

SAP

Excel

Outlook

Job description

Responsibilities:

Maintenance Contract Administration

• Maintenance Contract creation and management.

• Ensure data accuracy and consistency across different systems and platforms.

• Daily maintenance contract documents reconciliation.

• Work closely with service sales engineers to support the administrative work on new and renewal contracts.

• Preparation and processing of invoicing for upfront payment.

• Preparation of daily/monthly reports compilation for manager approval.

• Assist in Service Partner Vendor for New/Renewal of service partner service agreement.

Service Operations Support

• Work closely with service team on daily submitted service work orders for closing.

• Preparation and processing of invoicing for completed work order.

• Ensuring all service work orders are accurate and completed with relevant document.

• Ensuring all completed service work order are closed daily.

• Ensuring all invoices are sent out to correctly with supporting documentation.

• Daily service work orders' documents reconciliation.

• Preparation of daily/monthly reports compilation for manager approval.

• Assist in subcon closing and processing payment.

• Assist in monthly service sales closing.

• Assist toconsolidate CN for manager approval and ensure documents are in order.

• Assist in internal and external audit.

• Provide general administrative support to the service department as needed.

• Any other duties as assigned by superior.

Requirements:

• Minimum Diploma in any discipline.

• 3 - 5 years of operation or administrative experience.

• Possess good communication skills and positive attitude.

• Able to work independently and a team-player.

• SAP knowledge is preferred.

• Proficient in Microsoft Office like Excel, Outlook.