Senior Supervisor / Supervisor – Operations (RCC)

A. P. Moller - Maersk Group; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

A. P. Moller - Maersk Group Singapore seeks a Warehouse & Logistics Supervisor to oversee movements along the supply chain, plan shipments, and liaise with customers for documentation and administration. You will ensure on-time deliveries and uphold safety and procedure standards.

Responsibilities include KPI attainment, cost-control initiatives, and collaboration with IT, Customs Brokerage, and Freight teams to resolve issues in a dynamic setting.

Qualifications

• Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering.
• 3–5 years of relevant experience in warehouse/logistics/freight forwarding.
• Experience in order customer service, shipping process and documentation.
• Willing and fast learner with good interpersonal skill.
• Ability to work in fast pace and dynamic environment.
• Service oriented and a team player.
• Competent in MS Word, MS Excel (VLOOKUP & Pivot Table) and WMS system.

Responsibilities

• Supervise all movements along the supply chain.
• Monitor day to day order and handle shipment planning via different mode of transportation for Key Customer
• Liaise with customers via e-mail & telephone for all documentation and administration matters.
• Communicate and coordinate warehouse and shipping related matters with IT, Customs Brokerage, Transport and Freight.
• Understand the application of shipping related documents such as FTA Documents, MSDS, etc.
• Understand the application of warehousing management system and linkage with shipping matters.
• Ensure Key Performance Indexes are met for all activities.
• Follow up closely with customers on operations issues, discrepancies and damages.
• Follow up with internal team on rectifying operations issues, discrepancies and damages, and ensure closure.
• Supervise and ensure export shipments/local orders, including documentation are delivered accurately and on time.
• Monitor warehouse productivities and drive cost control initiatives and order fulfillment
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Ensure high standard on Safety and process compliances.
• KPI reporting
• Perform other job-related functions as and when assigned by the Team Lead/Manager.

Skills

Interpersonal skills

Team player

Fast learner

Problem solving

Adaptability

Education

Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering

Tools

MS Word

MS Excel

WMS system

Job description

Duties and Responsibilities:

• Supervise all movements along the supply chain.
• Monitor day to day order and handle shipment planning via different mode of transportation for Key Customer
• Liaise with customers via e-mail & telephone for all documentation and administration matters.
• Communicate and coordinate warehouse and shipping related matters with functional department such as IT, Customs Brokerage, Transport and Freight.
• Understand the application of shipping related documents such as FTA Documents, MSDS, etc.
• Understand the application of warehousing management system and importance of linkage with all shipping related matters.
• Ensure Key Performance Indexes are met for all activities.
• Follow up closely with customers on operations issues, discrepancies and damages.
• Follow up closely with internal team on rectifying operations issues, discrepancies and damages, and ensure closure.
• Supervise and ensure export shipments/local orders, including documentation are delivered accurately and on time.
• Monitor warehouse productivities and drive cost control initiatives and order fulfillment
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Ensure high standard on Safety and process compliances.
• KPI reporting
• Perform other job-related functions as and when assigned by the Team Lead/Manager.

Requirements

• Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering
• At least 3-5 years of relevant working experience in warehouse/logistics/freight forwarding.
• Experience in order customer service, shipping process and documentation.
• Willing and Fast Learner with good interpersonal skill
• Ability to work in fast pace and dynamic environment
• Ability to think quickly and perform problem solving tasks, even with changing conditions
• Service oriented and a team player
• Competent in MS Word, MS Excel (VLOOKUP & Pivot Table) and WMS system