Logistics Executive/Senior

PET LOVERS CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PET LOVERS CENTRE PTE. LTD. is seeking a Warehouse Operations Lead in Singapore to support the Logistics Manager and oversee daily warehouse activities.

You will supervise a diverse team, ensure accurate receiving, picking, and packing, and coordinate deliveries for ecommerce and retail channels. The role emphasizes inventory accuracy, cycle counts, and KPI reviews while addressing customer complaints and driving continuous improvement in a fast-paced environment.

Qualifications

• Diploma/Degree in Logistics, Supply Chain Management, Business Administration or Warehouse Management.
• Proven experience in Warehouse Management or Logistics Operations (3–5 years).
• Strong leadership and cross-functional program management experience with external vendors.
• Excellent organizational skills, meticulous and detail-oriented.
• Ability to work in a fast-paced, dynamic environment.
• Proficient in Microsoft Office Applications, G Suite, and graphics editing tools.

Responsibilities

• Support the Logistics Manager to oversee the day-to-day operations in the warehouses.
• Command a team of warehouse personnel at different levels and in a diversified cultural environment.
• Accountable for inventory accuracy and lead the cycle count and stocktake programs.
• Address customer complaints and work on corrective and preventive actions.
• Update and review KPI data from various platforms to measure weekly performance.
• Lead the warehouse supervisor and team for goods receiving, picking, and packing to DO requirements.
• Manage delivery schedules and delivery vendors to support Ecommerce and Retail outlets.
• Involved in Workplace Health & Safety Program and CIP initiatives.

Job description

Role Description

• Support the Logistics Manager to oversee the day-to-day operations in the warehouses;
• Command a team of warehouse personnel at different levels and in a diversified cultural environment;
• Accountable for inventory accuracy and lead the cycle count and stocktake programs;
• Responsible for addressing customer complaints and working on corrective and preventive actions against any customer complaints;
• Update and review KPI data from various platforms to measure weekly performance and processes;
• Lead the warehouse supervisor and warehouse team to perform goods receiving function and ensure accuracy in goods received;
• Lead the warehouse supervisor and team to perform picking and packing function based on the DO requirement for delivery to the retail, home delivery to customers and other sales platforms.
• Manage delivery schedules and delivery vendors to support Ecommerce and Retail outlet requirements.
• Manage monthly reviews with key delivery vendors.
• Involved in Workplace Health & Safety Program.
• Facilitate Material Handling Equipment maintenance & Repairs, Warehouse / Delivery Vendors' payment.
• Ensure cleanliness and tidiness of warehouse;
• Work on any Continuous Improvement Program (CIP), review procedures or any other duties, tasks, or projects as assigned by the management.

Role Requirements

• Diploma/Degree in Logistics, Supply Chain Management, Business Administration or Warehouse Management.
• At least 3 - 5 years of experience in Warehouse Management or Logistics Operations.
• Excellent knowledge in different functional areas of transportation, warehouse, distribution, inventory management, and shipping, etc.
• Strong leadership skills and experience in cross-functional programmanagement and managing external 3rd parties.
• Strong organizational skills, meticulous and detail-oriented.
• Ability to work in a fast-paced, dynamic, and challenging workenvironment.
• Proficient in Microsoft Office Applications, G Suite, and Graphics Editing Tools.