Warehouse Supervisor

JOBALLY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

JOBALLY PTE. LTD. is seeking an experienced Warehouse Operations Lead / Senior Warehouse Supervisor to oversee daily warehouse activities in Singapore. You will support the Operations Manager, lead a team, and drive achievement of KPIs, inventory accuracy and service standards.

You will coordinate inbound/outbound tasks, manage cycle counts, ensure SOP compliance, and mentor staff in a fast-paced warehouse environment. Strong WMS knowledge and Excel skills are essential.

Qualifications

• Minimum 5 years of relevant logistics or warehouse ops experience.
• At least 3 years in a supervisory or team lead role.
• O-Level or Diploma in Logistics, Engineering, Business Admin or related.

Responsibilities

• Support the Operations Manager in day-to-day warehouse operations.
• Lead and supervise the warehouse team to meet KPIs and service standards.
• Coordinate inbound and outbound activities for timely completion.
• Monitor productivity, efficiency and inventory accuracy.
• Manage cycle counts, stock reconciliation and reporting.
• Update inventory records in WMS including returns and close-outs.
• Ensure SOPs, customer requirements, safety and housekeeping are followed.
• Supervise staff performance and proper handling of equipment and supplies.
• Provide on-the-job training, guidance and support to team members.
• Investigate irregularities and escalate to Operations Manager when needed.
• Liaise with customers on requirements, service matters and issue resolution.
• Maintain operational docs and processes per customer/account needs.
• Support continuous improvement to boost productivity and efficiency.
• Perform other duties as assigned.

Skills

Warehouse operations

Leadership

Team supervision

Inventory control

WMS

Excel proficiency

Problem-solving

Education

O-Level / Diploma in Logistics

Tools

MS Office Suite

Job description

Warehouse Operations Lead / Senior Warehouse Supervisor

We are hiring on behalf of our client, a leading logistics organisation, for an experienced Warehouse Operations Lead / Senior Warehouse Supervisor to support and oversee daily warehouse operations.

Key Responsibilities

• Support the Operations Manager in overseeing day-to-day warehouse operations.

• Lead and supervise the warehouse team to achieve operational KPIs and service standards.

• Coordinate and ensure timely completion of inbound and outbound activities.

• Monitor warehouse productivity, operational efficiency and inventory accuracy.

• Manage cycle counts, stock reconciliation, inventory discrepancies and related reporting.

• Update and maintain inventory records in the Warehouse Management System (WMS), including stock returns and close-out items.

• Ensure warehouse processes comply with SOPs, customer requirements, safety standards and housekeeping requirements.

• Supervise staff performance and ensure proper handling of warehouse equipment, materials and supplies.

• Provide on-the-job training, guidance and support to warehouse team members.

• Investigate operational or inventory irregularities and investigate issues to the Operations Manager where necessary.

• Liaise with customers on operational requirements, service matters and issue resolution.

• Maintain and update operational documentation and work processes according to customer/account requirements.

• Support continuous improvement initiatives to enhance warehouse productivity and operational efficiency.

• Perform other operational duties as assigned.

Requirements

• Minimum 5 years of relevant experience in logistics or warehouse operations, including at least 3 years in a supervisory/team lead capacity.

• O-Level, Diploma or equivalent qualification in Logistics, Engineering, Business Administration or a related discipline.

• Strong hands-on knowledge of Warehouse Management Systems (WMS).

• Experience in inventory control, cycle counting and stock reconciliation.

• Proficient in Microsoft Excel, Word, PowerPoint and Outlook.

• Good leadership, organisational and problem-solving skills.

• Able to communicate effectively with customers, transporters and internal teams.

• Hands-on, organised and comfortable working in a fast-paced warehouse environment.