Senior ServiceNow Solutions Architect — Lead Global Implementations

DXC Technology Inc.; Singapore; Hybrid; SGD 140,000 - 190,000; Full time

Job summary

DXC Technology in Singapore seeks a Solution Architect to lead ServiceNow implementation projects and own end-to-end design during delivery.

You will review designs, ensure data quality, and coordinate with client teams through sales and post-sales phases, including RFPs and solution content.

The ideal candidate has 5+ years in IT or service delivery, ServiceNow CIS certifications, and excellent English communication, with willingness to travel within ASEAN.

Qualifications

• 5+ years experience in IT or customer support environments.
• 3+ years as a technical consultant or business analyst delivering ServiceNow ITSM/ITOM/ITAM workflows.
• ServiceNow certifications required (minimum CIS).
• Strong SQL/XML/web technologies understanding.
• Experience aligning business processes to ITIL best practices.
• English fluency mandatory.
• Willingness to travel across ASEAN.
• Eligible for security clearance and site access.

Responsibilities

• Lead solution implementation projects
• Own technical and business design of the end-to-end solution during implementation
• Conduct design reviews and data quality assurance
• Manage and communicate with external client teams during the sales process and post-sales delivers
• Lead and participate in RFPs and provide technology solution content
• Audit existing client’s implementation and recommend enhancement

Skills

Communication skills

English fluency

Problem solving

Client engagement

Education

ServiceNow certifications (CIS)

Tools

ServiceNow

SQL

XML

Job description

DXC Technology in Singapore seeks a Solution Architect to lead ServiceNow implementation projects and own end-to-end design during delivery.

You will review designs, ensure data quality, and coordinate with client teams through sales and post-sales phases, including RFPs and solution content.

The ideal candidate has 5+ years in IT or service delivery, ServiceNow CIS certifications, and excellent English communication, with willingness to travel within ASEAN.