Senior Service Crew (F&B)

TALENTS@WORK PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

TALENTS@WORK PTE. LTD. is seeking an enthusiastic hotel restaurant service professional to deliver personalised guest experiences across restaurant, bar, in-room dining, and events.

Based in Orchard Area, the role involves hands-on service, coordination with kitchen and bar teams, and maintaining hygiene and upselling beverages and menus while ensuring smooth daily operations and excellent guest satisfaction.

Qualifications

• 1 to 3 years of experience in Food & Beverage operations.
• Experience in a hotel, luxury, lifestyle, or hospitality environment is an advantage.
• Good knowledge of food service, beverages, and dining operations.
• Comfortable using POS or electronic ordering systems.
• Strong communication and interpersonal skills.
• Willingness to work in a fast-paced environment and on weekends/holidays.

Responsibilities

• Deliver professional and personalised service to guests.
• Take ownership of assigned service sections and support smooth daily operations.
• Coordinate with kitchen and bar teams to ensure timely and accurate service.
• Support restaurant, bar, banquets, and in‑room dining operations.
• Manage billing and payment transactions accurately using POS systems.
• Maintain service readiness, cleanliness, and outlet presentation.
• Provide menu and beverage recommendations to guests.
• Handle guest feedback and service recovery professionally.
• Support junior team members and contribute to a positive team environment.
• Adhere to hygiene, food safety, and workplace safety standards.

Skills

Guest service

POS systems

Communication skills

Teamwork

Adaptability

Tools

POS systems

Job description

Location: Orchard Area
Timing: Based on shift until 2am. Transport reimbursement provided.

Create great dining experiences in a 5 star hotel restaurant. This role offers the opportunity to take on a hands‑on position across restaurant, bar, in‑room dining, and events operations.

Key Responsibilities

• Deliver professional and personalised service to guests
• Take ownership of assigned service sections and support smooth daily operations
• Coordinate with kitchen and bar teams to ensure timely and accurate service
• Support restaurant, bar, banquets, and in‑room dining operations
• Manage billing and payment transactions accurately using POS systems
• Maintain service readiness, cleanliness, and outlet presentation
• Provide menu and beverage recommendations to guests
• Handle guest feedback and service recovery professionally
• Support junior team members and contribute to a positive team environment
• Adhere to hygiene, food safety, and workplace safety standards

Requirements

• 1 to 3 years of experience in Food & Beverage operations
• Experience in a hotel, luxury, lifestyle, or hospitality environment is an advantage
• Good knowledge of food service, beverages, and dining operations
• Comfortable using POS or electronic ordering systems
• Good communication and interpersonal skills
• Able to work in a fast‑paced environment
• Positive attitude, willingness to learn, and good teamwork skills
• Able to work shifts, weekends, and Public Holidays