Senior Retail Supervisor

Nike; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading sportswear company in Singapore is seeking an experienced Assistant Head Coach for their retail store. You will assist in managing operations and lead a team to ensure exceptional customer service. The role requires strong retail and management skills, with a focus on product presentation and team leadership. Join to be part of a vibrant retail experience with one of the best compensation packages in the industry.

Benefits

Access to latest Nike products

Competitive compensation package

Great team environment

Qualifications

• Minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.
• A minimum of 3 years management experience, including experience in coaching and developing people.
• Ability to lead a high level of customer service.

Responsibilities

• Assist the Store Leader by managing one or more store functions.
• Coordinate and supervise daily activities of business support staff.
• Responsible for recruiting and hiring top talent.

Skills

Customer service

Team leadership

Retail management

Education

Bachelor's Degree

Job description

Position Title: Assistant Head Coach

Posting Title: Assistant Store Manager

Internal Title – Assistant Head Coach

WHO ARE WE LOOKING FOR?

To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.

We are looking for a Nike Store Assistant Head Coach who knows how to make retail personal. It’s not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what’s great about the product and why.

WHAT WILL YOU WORK ON?

As an Assistant Head Coach you will assist the Store Leader (Nike Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store. You will perform all store management functions in the absence of Head Coach. You will coordinate and supervise the daily activities of business support staff and set priorities for the team to ensure task completion, coordinate work activities with other supervisors. You will apply management skills to improve efficiency and accomplish operational objectives within own unit and will be responsible for recruiting and hiring top talent to ensure a diverse and energetic work environment. You will set priorities for employees to meet daily deadlines, develop plans to meet short-term objectives, perform work in support of brand plans, demonstrate link between daily work & company mission, and participate in initiatives and programs. You will prepare statistical and narrative reports of store activities. Also, you may be required to communicate with Visual team and/or oversee physical site maintenance.

WHAT YOU BRING

• Bachelor's Degree and a minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.
• A minimum of 3 years management experience, including experience in coaching, counselling and developing people.
• Ability to lead a high level of customer service in a Brand Retailer.
• Ability to recruit, lead, and manage a team.
• Ability to work evenings, weekends, and holidays.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we’ll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.