Senior Private Banking Trade Operations Lead

JPMORGAN CHASE BANK, N.A.; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

JPMorgan Chase Bank, N.A. Singapore seeks an Associate in Private Banking Investment Operations to serve as the senior operations partner to bankers and traders, owning escalations, risk outcomes, and day-to-day servicing.

You will drive root-cause remediation and guide audit-ready documentation while leading automation initiatives with change and technology teams. You will collaborate with risk, compliance, legal, and operations to scale the Private Banking franchise in Asia within a strong

Qualifikationen

• Bachelor's degree.
• Min 5 years of experience in a trade support, middle office, or operations role.
• Strong business judgement and stakeholder management skills, with the ability to influence and communicate clearly across senior stakeholders.
• Strong analytical and problem-solving capability, including structured root-cause analysis and practical decision-making under pressure.
• Strong ownership and execution discipline, with learning agility and the ability to adapt quickly in a dynamic environment.
• Ability to manage multiple priorities, drive closure through others, and maintain service quality in a fast-paced setting.

Aufgaben

• Serve as the senior operations point of contact for bankers and traders, ensuring reliable day-to-day servicing and strong client outcomes.
• Own escalations end-to-end, including break and exception triage, risk-based decisioning, root-cause analysis, and timely remediation
• Drive process improvement and automation initiatives, defining requirements, supporting testing, and ensuring controls are strengthened sustainably.
• Maintain and enhance the operations control framework, including standard operating procedures and risk/control documentation, ensuring clarity, governance, and audit readiness.
• Lead cross-functional coordination with business, risk, compliance, legal, technology, and operations teams to deliver transformation initiatives and meet governance expectations.

Kenntnisse

Strong business judgement and Stakeh

Stakeholder management

Clear communication

Analytical and problem-solving

Ownership and execution discipline

Learning agility

Ability to manage multiple priorities

Ausbildung

Bachelor's degree

Tools

Murex

Tableau

Alteryx

Temenos

Jobbeschreibung

JPMorgan Chase Bank, N.A. Singapore seeks an Associate in Private Banking Investment Operations to serve as the senior operations partner to bankers and traders, owning escalations, risk outcomes, and day-to-day servicing.

You will drive root-cause remediation and guide audit-ready documentation while leading automation initiatives with change and technology teams. You will collaborate with risk, compliance, legal, and operations to scale the Private Banking franchise in Asia within a strong