Senior / Patient Service Associate (Bed Management Unit)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated individual to optimize hospital bed resources. In this role, you will be responsible for matching patients' bed requests with available supplies, ensuring minimal waiting times. You will collaborate with various stakeholders and utilize a specialized Bed Management System to assign beds according to established protocols. Your analytical skills will be crucial as you collate and submit timely statistical reports. Join a dynamic team that values effective communication and teamwork, and make a significant impact on patient care in a fast-paced environment.

Qualifications

• NITEC in any discipline is required for this role.
• Strong analytical and communication skills are essential.

Responsibilities

• Match patients' bed class requests with available beds to minimize waiting time.
• Use the Bed Management System to assign beds according to protocols.

Skills

Analytical Skills

Communication Skills

Education

NITEC in any discipline

Tools

Bed Management System

Job description

Job Category: Ancillary

Posting Date: 30 Mar 2025

Job Description

The Job

You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.

Your role will also include the following:

1. Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
2. Using the Bed Management System to search and assign beds to patients in accordance with set protocol, policy and procedures.
3. Collating, analysing and submitting statistical reports on a timely basis.

Job Requirements

1. NITEC in any discipline.
2. Strong analytical and communication skills.
3. Able to perform 3 rotating shifts (includes weekends, night shifts and public holidays).