Operations Lead: Efficiency, Growth & Collaboration

SMR EXPRESS PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

SMR EXPRESS PTE. LTD. is seeking a proactive Operations Manager to oversee daily operations, optimize processes, and drive productivity across departments in Singapore. The role focuses on aligning operations with strategic goals and sustaining profitability.

The ideal candidate will demonstrate strong leadership, strategic planning, andProblem-solving skills, with the ability to manage multiple operational functions in a fast-paced environment to support growth and customer satisfaction.

Responsibilities

• Oversee and manage daily business operations
• Develop and implement operational policies and procedures
• Monitor operational performance and improve efficiency
• Manage budgets, expenses, and resource allocation
• Coordinate activities between departments to ensure smooth workflow
• Lead, supervise, and evaluate operational staff
• Set operational goals and track KPIs
• Identify process improvement opportunities and implement solutions
• Ensure compliance with company policies, safety standards, and regulations
• Manage vendor, supplier, and service provider relationships
• Handle operational issues and resolve problems effectively
• Prepare reports and present operational updates to senior management
• Support strategic planning and business growth initiatives
• Improve customer satisfaction through efficient operations management

Job description

SMR EXPRESS PTE. LTD. is seeking a proactive Operations Manager to oversee daily operations, optimize processes, and drive productivity across departments in Singapore. The role focuses on aligning operations with strategic goals and sustaining profitability.

The ideal candidate will demonstrate strong leadership, strategic planning, andProblem-solving skills, with the ability to manage multiple operational functions in a fast-paced environment to support growth and customer satisfaction.