Senior Manager, Strategy BPO

Tink; Singapore; Hybrid; SGD 100,000 - 130,000; Full time

Job summary

A leading payment technology firm in Singapore seeks a Market Development Leader to drive ecosystem partnerships and strategic initiatives. This high-visibility role requires over 10 years in a related field, capable of collaborating across teams while navigating dynamic market conditions. Candidates should have a strong background in payments and a proven ability to influence stakeholders. This position is hybrid, allowing for flexibility with in-office expectations.

Qualifications

• 10+ years in payments, strategic planning, or project management.
• Proven ability to deliver high impact outcomes.
• Knowledge of payments industry and products.

Responsibilities

• Drive market ecosystem development initiatives.
• Engage merchants and non-bank entities for growth.
• Collaborate with cross-functional teams for execution.

Skills

Ability to influence across all levels

Complex strategic and analytical problem-solving

Decisive change leadership

Articulating vision and motivating teams

Bridging knowledge gaps

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Description

This position reports to the Head of Business Planning and Strategic Initiatives, a team responsible for business analytics and advancing strategic projects.

This leader will be responsible for charting the market’s ecosystem development initiatives while ensuring a cohesive and reportable approach to drive our market’s strategic priorities. You will need to be able to work comfortably with ambiguity, uncovering insights, to determine areas of opportunities to own and develop further. You have the ability to synthesise insights, trends, and initiatives to drive cross-functional collaboration, and ensure execution runs smoothly.

This is a role with high visibility as the role will interact with customers while representing the market by collaborating with a variety of cross‑functional partners, such as Product, Marketing, Client, Commercial Money Movement, and internal organisation engagement to ensure success.

The key area of focus for this role:

Market Development Topics may change over time, but examples of initiatives include:

Ecosystem partnerships and new business development: Strengthen the payments ecosystem with key partners. Engage merchants and non‑bank entities to drive Visa adoption and preference and create new commercial opportunities from concept to launch.

Go‑to‑market innovation: Work with Product, Sales, and Marketing to test and scale new solutions, using Singapore’s position as a regional innovation hub.

New business development: Collaborate with regional and global teams to activate new market relevant growth opportunities

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Key Competencies

• Ability to influence members of the organisation across all levels.
• Ability to manage complex strategic, analytical and organisational issues.
• Be decisive and lead change, ability to prioritise and drive focus, execution.
• Ability to articulate vision and motivate team members to achieve company priorities linked to the vision.
• Ability to bridge gaps of knowledge, understanding and cultural backgrounds.

Characteristics

• Positive, collaborative personality that will collaborate effectively with the Visa Singapore team.
• Resilient character that will be able to manage and execute the multitude of time‑bound initiatives.
• Creative and pragmatic problem solver for the dynamic changing Singapore market

Qualifications

• At least 10 years of experience, preferably with payments and digital commerce background, strategic planning, project management, financial analysis and forecasting, sales or marketing, ideally from within a complex management or sales driven organisation
• Proven track record of delivering high impact outcomes working on projects in the areas growth initiatives, partnership development and marketing
• Broad knowledge of payments industry, its products, services and technologies. Experience in pre‑sales and commercialisation will be valued.
• Strong management skills, with an eye for detail, appropriate to a fast‑paced business environment is preferred.
• Proven ability to build credibility, and negotiate at the highest levels within international organisations.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.