Senior Manager, Community Hubs

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading community-focused organization in Singapore is seeking a Senior Manager to oversee its Regional Hub. The role includes managing community services, providing leadership, and ensuring operational effectiveness while collaborating with community partners. Ideal candidates should have a degree, at least 5 years of relevant experience, and a strong passion for working with persons with intellectual disabilities. This position offers the chance to drive meaningful change within the community and enhance the quality of life for clients.

Qualifications

• Degree in any discipline with at least 5 years of relevant experience.
• Effective and good interpersonal and communication skills.
• Motivated and able to work independently.
• Passion to work with people with intellectual disabilities.

Responsibilities

• Manage and supervise the Community Hubs operations.
• Ensure the programmes in the Community Hubs run according to funding bodies' requirements.
• Provide case management inputs to Allied Health Professionals.
• Ensure timely submission of reports.
• Review emergency plans and SOPs for safety.

Skills

Interpersonal skills

Communication skills

Motivation

Independence

Passion for working with PWIDs

Education

Degree in any discipline

Job description

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1000 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Regional Hub drives, formulates, plans, designs and review the objectives, programmes and operations of the Regional Hub to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Hub. He/She also collaborates with the community partners, employers and volunteers to develop training, community engagement and outreach plans that would engage and benefit both clients and the partners.

RESPONSIBILITIES

Operational and Programme Management

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives.
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include day activity programme, drop-in services, community engagement, direct care services, and work readiness.
• Provide trans- or multi-disciplinary case management inputs to Allied Health Professionals (AHPs) for the case work, behaviour management, programmes and activities.
• Ensure the timely submission of reports internally and externally.
• Ensure emergency plans and SOPs are reviewed, briefed to staff and followed for the safety, well-being of clients and staff

Leadership Management

• Provide guidance, mentoring, supervision to the Asst Manager of each Community Hub and the Clerical Officers on their duties
• Provide leadership direction and guidance to all staff in the Community Hubs

Financial Management

• Oversee the budget planning and budget utilisation of the Community Hubs within the Cluster.
• Ensure processes and procedures are followed, and preparation for audits.

Resource Management

• Manage the use of resources allocated in the Community Hubs within the cluster.
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster.
• Work with the Senior Manager Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently.
• Recruitment, retention and development of staff in the Community Hubs within the cluster.

Develop and Drive Community Integration and Inclusion

• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community.
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community.

QUALIFICATIONS

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities