Senior IT Support & Warehouse Systems Lead

SATAIR; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aviation product company in Singapore is looking for an experienced IT Supporter to manage technical and digital products. Responsibilities include overseeing the product lifecycle, supporting continuous improvement initiatives, and collaborating with teams in Singapore and Europe. The ideal candidate should have a Bachelor's degree in Information Technology, at least 5 years of IT support experience, and strong communication skills.

Qualifications

• Minimum of 5 years' experience in IT Operations or Front Office/IT Support role.
• Experience in continuous improvement and transformation.
• Experienced with waterfall, agile, and other project management methodologies.

Responsibilities

• Support the management of the IM Product/Application lifecycle.
• Liaise with business functions in Singapore and Europe to ensure support of Products/Applications.
• Ensure high-quality service levels within defined SLAs.

Skills

IT Operations

Stakeholder management

Collaboration and coordination

Strong communication

Project management methodologies

Education

Bachelor’s Degree in Information Technology or equivalent

Tools

ITIL Foundation (v3 or v4)

Job description

A leading aviation product company in Singapore is looking for an experienced IT Supporter to manage technical and digital products. Responsibilities include overseeing the product lifecycle, supporting continuous improvement initiatives, and collaborating with teams in Singapore and Europe. The ideal candidate should have a Bachelor's degree in Information Technology, at least 5 years of IT support experience, and strong communication skills.