Senior Insurance Business Analyst & Solutions Lead

Income Insurance Limited; Singapore; Presencial; SGD 65.000 - 100.000; Jornada completa

Descripción de la vacante

Income Insurance Limited is seeking a Business Analyst to support cross-functional initiatives, including product launches, claims transformation, and process improvements. You will gather and document requirements, coordinate testing activities, and ensure successful implementation with business and IT partners.

The role requires building strong insurance domain knowledge and acting as a liaison across business, operations, and technology teams while mentoring others and promoting best

Formación

• 2–5 years of experience in Business Analysis, User Acceptance Testing, or insurance operations.
• Experience in Life Insurance Claims projects or claims system enhancements is a plus.
• Strong communication and stakeholder management skills.
• Ability to facilitate workshops, meetings, and walkthroughs.

Responsabilidades

• Elicit and document product specifications, business requirements, functional specs, user stories, and analyze gaps in processes.
• Assess feasibility, benefits, and risks of proposed IT solutions; propose process improvements.
• Partner with business stakeholders to capture detailed requirements and secure formal sign-offs.
• Support solution design and testing strategies; translate requirements into effective solutions.
• Coordinate and manage UAT including defect management and change management.
• Prepare user guides and training materials; conduct training sessions for operations teams.
• Act as liaison between business users and IT teams; facilitate meetings and workshops to drive clarity and consensus.
• Share knowledge and promote BA best practices across projects.
• Build and maintain insurance domain knowledge; perform impact assessments for changes.

Conocimientos

Requirements Elicitation

Business Analysis

Stakeholder Management

Testing Support

Documentation

Training & Enablement

Educación

Degree in Information Technology or Business Information Systems

Herramientas

JIRA

Confluence

MS Visio

Descripción del empleo

Income Insurance Limited is seeking a Business Analyst to support cross-functional initiatives, including product launches, claims transformation, and process improvements. You will gather and document requirements, coordinate testing activities, and ensure successful implementation with business and IT partners.

The role requires building strong insurance domain knowledge and acting as a liaison across business, operations, and technology teams while mentoring others and promoting best