Senior HR & Accounts Operations Lead

SOQ INTERNATIONAL ACADEMY PTE. LTD.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

SOQ International Academy Pte. Ltd. in Singapore invites a proactive HR Operations Executive to support the HR & Accounts Manager in daily HR tasks, recruitment activities, onboarding, and HR documentation.

You will maintain accurate employee records, monitor attendance and leave, review payroll data, coordinate learning programs, ensure compliance with MOM, the Employment Act and CPF regulations, and assist in performance reviews and onboarding/offboarding processes.

Qualifications

• Experience in HR operations and payroll processing.
• Ability to coordinate recruitment, interviews, and onboarding.
• Strong documentation and record-keeping skills.
• Knowledge of local labour regulations (MOM, Employment Act, CPF).

Responsibilities

• Assist the HR & Accounts Manager in managing daily HR operations.
• Coordinate recruitment, interviews, selection, and onboarding activities.
• Prepare employment contracts, confirmation letters, promotion letters, transfer letters, resignation acknowledgements, and other HR documentation.
• Process Employment Pass, S Pass, Work Permit applications, renewals, cancellations, and other employment-related matters.
• Maintain accurate and up-to-date employee records, personnel files, and HR documentation.
• Monitor staff attendance, leave administration, working hours, benefits, and other employee entitlements.
• Review payroll-related HR information, including attendance, leave, overtime, commissions, incentives, and other staff claims.
• Coordinate staff learning, development, and training programmes.
• Track employee certifications, licences, and mandatory training requirements.
• Support employee performance appraisal, KPI monitoring, and review processes.
• Assist in employee counselling, grievance handling, disciplinary matters, and performance improvement processes.
• Coordinate employee confirmation, promotion, salary review, transfer, and offboarding processes.
• Ensure HR practices comply with MOM requirements, the Employment Act, CPF regulations, and company policies.
• Review HR policies, procedures, and SOPs and recommend improvements where necessary.
• Prepare HR documents and records required for internal, external, regulatory, and compliance audits.
• Liaise with MOM, CPF Board, government agencies, recruitment agencies, training providers, and other external HR service providers where required.
• Support employee engagement, welfare, and staff communication initiatives.
• Supervise, guide, and coach HR Executives and other assigned HR support staff.
• Maintain confidentiality of employee information and ensure proper handling of sensitive HR records.
• Perform other HR-related duties as assigned by Management.

Skills

HR Operations

Recruitment Coordination

Employee Records Management

Payroll & Benefits

Documentation & Compliance

Job description

SOQ International Academy Pte. Ltd. in Singapore invites a proactive HR Operations Executive to support the HR & Accounts Manager in daily HR tasks, recruitment activities, onboarding, and HR documentation.

You will maintain accurate employee records, monitor attendance and leave, review payroll data, coordinate learning programs, ensure compliance with MOM, the Employment Act and CPF regulations, and assist in performance reviews and onboarding/offboarding processes.