Senior Higher Education Programme Operations Lead

Singapore Institute of Management; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Singapore Institute of Management invites applicants for a Programme Operations and Delivery Support role to coordinate enrolment, billing and platform maintenance to ensure smooth programme delivery. You will liaise with university partners, lecturers, students and internal teams to prepare materials, coordinate events and communications, and support student life cycle activities.

Requirements include a Bachelor's or Diploma with 3–5 years’ experience, proficiency in MS Office, data analysis

Qualifications

• Bachelor’s Degree or Diploma / A Level holder with 3–5 years of working experience.
• Proficient in MS Office applications.
• Data analytical and strong communication skills.
• Excellent written and spoken English; able to present and engage with stakeholders.

Responsibilities

• Programme Operations and Delivery Support: Enrolment, system setup, billing, student pass management and maintenance of platforms.
• Stakeholder Coordination Support: Coordinate with partners, student leaders, academics and internal teams to prepare materials and communications.
• Student, Lecturer and Assessment Support: Manage communications with prospects, students and alumni; support lecturer deployment, scheduling and assessments.
• Planning, Scheduling and Resource Coordination: Schedule classes, allocate resources and manage operational logistics.

Skills

MS Office

Data analysis

Communication skills

Interpersonal skills

Presentation skills

Education

Bachelor’s Degree or Diploma / A Levels

Tools

MS Office

Job description

Singapore Institute of Management invites applicants for a Programme Operations and Delivery Support role to coordinate enrolment, billing and platform maintenance to ensure smooth programme delivery. You will liaise with university partners, lecturers, students and internal teams to prepare materials, coordinate events and communications, and support student life cycle activities.

Requirements include a Bachelor's or Diploma with 3–5 years’ experience, proficiency in MS Office, data analysis